Starter Pack

Shipping Policy

At Unique Muscle, we strive not only to provide the best products on the market, but also to ensure that your order reaches you as quickly and efficiently as possible. Our simple online ordering system ensures that your order is sent to us instantly, allowing us to process and ship it to you as soon as possible.

Australian Shipping Fees:

The standard shipping charge is a flat fee of $4.95

If your order totals to over $75, delivery is free!

Australian Delivery Time-Frames:

Estimated Delivery Times within Australia (Australia Post guidelines).

Delivery times do not include handling time.

Shipping Company:

Upon receipt of your order, your order details will be electronically forwarded to our 3rd party fulfilment centre for picking, packing & dispatch. Orders placed with all stock ready to deliver will leave the fulfilment centre within 24 hours Monday-Friday (excludes public holidays). The fulfilment centre uses Australia Post and DHL to ship products to you and all orders come with tracking and signature on delivery. You cannot 'opt-out' of the signature on delivery requirement. Where the shipping address differs from the billing address, please ensure permission is obtained for the disclosure of personal information under the Privacy Act for third party recipients.

Payment:

We use PayPal, Stripe (powered by Shopify), and a range of “buy now pay later” services such as Afterpay, Zip, Sezzle, Klarna and Laybuy for our payment gateway.

When paying with PayPal, you can either pay with your credit card or if you have a PayPal account, log in and pay from your PayPal account. You must pay for your products purchased on this website at the time of placing an order. To pay for products with PayPal, you will be transferred to an external site operated by PayPal. You agree that PayPal is responsible for processing and the security of your payment, and you hereby release Unique Muscle from any liability in relation to such payment. Please refer to PayPal's terms of use for conditions applying to payment processing services. 

If you pay using a “buy now pay later” service, their prevailing terms and conditions apply. Please view their terms and conditions on their website before using them as a payment gateway on our website.

You will receive a confirmation email from Unique Muscle confirming your payment is successful.

Ordering & Delivery:

1. Goods are packed in a safe manner to prevent damage during transport

2. Goods are delivered to all regions of Australia using various transport services as stated above.

3. Orders are dispatched from Sydney, Australia on business days only (Mon to Fri -excludes public holidays).

4. If an item is out of stock, and remains unavailable (unless it was purchased on "pre order" status), we will contact you by email.

5. Unfortunately, you are unable to modify your order after it has been successfully received by us.

6. Unfortunately, we are unable to redirect parcels once they have left our fulfilment centre.

7. To assist us getting your order to you as quickly as possible, please include your phone number and a valid email address to help if we need to sort out any issues with your order.